Table Attendant

SAQA / CATHSSETA ID: HSP/TblAtt/2/0025

Course Name: Table Attendant Skills Program

NQF Level: 2

waiter

Drum Beat Academy offers a CATHSSETA accredited Table Attendant course. This skills program will enhance your skills as a Waiter for a Restaurant, Guesthouse, Lodge or Hotel.

This program is presented at the workplace for a minimum group of 6 employed learners.

Entrance Requirements:

  • Learners should have a basic comprehension of English.
  • Basic reading, writing and mathematical skills are required.

Duration:

  • 53 days (Including theory and practical).

Price:

R11 350.00

Course Contents:

Theory:

  • Health, hygiene & professional appearance.
  • Layout, services and facilities.
  • Safe & secure working environment.
  • Basic calculations.
  • Payment.
  • Communication skills.
  • Telephone etiquette.
  • Proving customer service.
  • Cleaning & setting tables.
  • Methods of folding napkins.
  • Menus.
  • Food & Wine.

Practical:

  • Setting tables.
  • Taking & placing orders.
  • Serving food at the table.
  • Serve a buffet / Carvery.
  • Serving wine.
  • Preparing the bill.
  • Handling the payments.
  • Providing customer service.
  • Communication skills.
  • Handling problems.

Assessment:

  • Practical assessment on serving customers in the restaurant.
  • Questionnaire on theory.
  • Assignments on workplace implementation.

Award:

  • Drum Beat Academy and CATHSSETA Certificate.

What do I do now?

  • Fill in the quick contact form to the right and we’ll get back to you.
  • You can also phone us on:
    • Call Centre: 0860 10 36 35
    • Pretoria: 012 460 9585
    • Cape Town: 021 300 0690
    • Durban: 031 100 1168
    • Johannesburg: 011 568 0773
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