Assistant Housekeeper

SAQA/CATHSSETA ID: HSP/AssHkr/2/0015

Course Name: Assistant Housekeeper Skills Program

NQF Level: 2

housekeeper

Drum Beat Academy offers a CATHSSETA Accredited Assistant Housekeeper course. This skills program course will enhance your skills as a Housekeeper at a Guesthouse, Lodge or Hotel.

This program is presented at the workplace for a minimum group of  6 employed learners.

Entrance Requirements:

  • Learners should have a basic comprehension of English.
  • Basic reading and writing skills are required.

Duration:

  • 46 days (Including theory and practical).

Price:

R10 650.00

Course Content:

Theory:

  • Layout, services & facilities of the organisation.
  • Health, hygiene, safety & security.
  • Basic calculations.
  • Telephone etiquette.
  • Customer care principles.
  • Linen & housekeeping supplies.

Practical:

  • Maintain health, hygiene & professional appearance.
  • Maintain safe & secure working environment.
  • Maintain effective working relationships with other members of staff.
  • Process incoming & outgoing telephone calls.
  • Communicate verbally.
  • Provide a customer service.
  • Maintain clean linen supply.
  • Maintain housekeeping supplies.
  • Provide a housekeeping service within designated area of work.

Assessment:

  • Practical assessment on providing and maintaining all aspects of housekeeping in a lodge, hotel or guesthouse.
  • Questionnaire on theory.
  • Assignments on workplace implementation.

Award:

  • Drum Beat Academy and CATHSSETA Certificate.

What do I do now?

  • Fill in the quick contact form to the right and we’ll get back to you.
  • You can also phone us on:
    • Call Centre: 0860 10 36 35
    • Pretoria: 012 460 9585
    • Cape Town: 021 300 0690
    • Durban: 031 100 1168
    • Johannesburg: 011 568 0773
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